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What are the main advantages of your company?

Founded in 2009, Benefitbee is the Vice Director-General Company of Guang Dong Apicultural Science Association, the Standing Committee Company of China Beekeeping Tools Association, and the Director-General Company of Apicultural Science Association of China. At present, we have our own hardware factory, plastic factory and beehive factory, and also a complete supply chain of more than 400 suppliers. We invested over million in R&D each year, our advantages are as follows,

1. Varieties: At the moment, we are selling 1,200 varieties of beekeeping tools, and own 60 patent products.

2. Price: More than 40% of the varieties are manufactured by our own factories. On the basis of the same quality and quantity, if you find our price is higher, we promise to refund the difference unconditionally.

3. Quality: The vast majority of customers are from Europe, and EU standards are our product quality positioning.

4, Leading time: Our standing stock is 2 million US dollars, which could ensure 10,000 US dollars order to be shipped in 7 days while 100,000 US dollars to be shipped within 45 days

5. Innovation: With millions of annual R&D investment, we have our own design team, to offer product design for free, and settle your beekeeping solution..

6. Transportation: Benefitbee is located in Shenzhen, China, only 20 kilometers away from Shenzhen Yantian Port, which can save you freight and provide you with a more reasonable transportation solution.

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Which well-known companies have you cooperated with? Is it convenient to tell us?

At present, we exported to more than 140 countries and regions, have stable cooperative partners in most countries. However, in order to protect our client's commercial confidentiality, we cannot disclose the information of our clients.

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What products can you provide?

Benefitbee's main business is beekeeping tools, at the same time, we can also provide you with outdoor tools and pet tools.

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What network platforms does Benefitbee have?

We have our own stores in Alibaba, AliExpress, Amazon, etc., as well as our own official accounts on Facebook, Youtube, Ins, Linkin, please follow the accounts below to get the latest news:

Facebook:https://www.facebook.com/Benefitbee.beekeeping/

Youtube:https://www.youtube.com/channel/UCGIBp0abb4XKb-ANvP8akPw

Instagram:https://www.instagram.com/benefitbee_official/

Twitter:https://twitter.com/szbenefitbee

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Which port are the items exported from?

Our warehouse is located in Shenzhen, most of our items are exported from Port of Yantian /Shekou in shenzhen and port of Nansha in Gaungzhou. However, our beehive factory is located in Huangshan, Anhui, the wooden items are normally export from Port of Ningbo or shanghai.

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How does the product to be priced? Is there a price list?

My apologies, due to the feedback from many customers that some of our salespersons sent the price list to their customers, we have to delete the price from product list in order to protect your cost privacy,. In the meantime, we start using a quotation system. Benefitbee adopts a global unified tiered pricing, the price are only depended on the quantity you ordered without affecting by regions. The more you order, the cheaper price you will get. Please ask for the latest product list from the salesperson you contacted,and inform us the model as well as the quantity you need, we will enter in our quotation system to offer you the best possible quotation.

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Do you have after-sales service?

As long as you bought the items from our company, we promise to offer you free refund、 replacing or refund if the items have any quality problem. Meanwhile, we welcome and cooperate with your appointed 3rd party to arrange pre-delivery inspection.

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How can I become the agency of your company in my country?

We have the following requirements about the agency:

Exclusive distribution for all the products: We will require your annual purchase amount to  reach 200,000 to 500,000 US dollars according to different countries.

Exclusive distribution for branded products: We will require your trial purchase amount to reach 50,000 US dollars.

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Payment methods of Benefitbee?

For order under 10,000 US dollars: 100% payment.

For order from 10,000 to 50,000 US dollars: 50% down payment, 50% balance payment before delivery.

For order over 50,000 US dollars: 30% down payment, 70% balance payment before delivery.

For special customized order: 70% down payment, 30% balance payment before delivery.

L/C payment terms: 3% handling charges is requested.

Payment against draft bill of lading: The trade terms should be CFR or CIF, if in FOB terms, we will request 3% Sinosure insurance premium.

Pay on delivery: Request 5% insurance premium, and should be paid within 60 days after items delivered.

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What trade terms would you accept?

We accet CIF, CFR, FOB, EXW and other trade terms. You could work with your cooperated freight forwarder our recommended freight forwarder.

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Which ways you use in delivery?

Shenzhen has very convenient transportation advantages, we could provide you with superior shipping ways such as sea freight, air cargo, land transportation, train service and express and so on.

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Can you provide various kind of certificated which requested in importing?

Yes, under normal circumstances, we could offer you invoice, packing list, bill of lading, certificate of origin, fumigation certificate, phytosanitary certificate as well as various inspection and certificate requested by the importing country, meanwhile, you will need to pay the official cost to obtain these certificates.

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How long is your leading time?

We have a standing stock of 2 million dollars, under normal condition the leading time is as follows,

Order under 1 US dollars: within 7 days

Order from 10,000 to 30,000 US dollars: within 20 days

Order from 30,000 to 50,000 US dollars: within 30 days

Order from 50,000 to 100,000 US dollars: within 45 days

Beehive or other wooden product, metal queen excluder need to customize the material according to different size, the leading time normally require 45 days. Moreover, we will inform you if the delivery is delayed due to epidemic control, public holidays or other force majeure factors.

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I would like to buy your products in small quantity, could you tell me your distributor in our country?

Yes, please kindly tell me the products and quantity you need, leave us your contact information, we will inform us distributor to contact you.

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How to identify the fraud who posing as the salesperson of your company?

It is better to contact our salesperson for business negotiation. Our company uniformly adopts the enterprise mailbox with the suffix "@benefitbee.com". The rest of the suffixed mailboxes are scammers.

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What is the title of your official payment account?

Benefitbee only receive payment through the bank accounts of  “Shenzhen Benefitbee Bee Industry Co.,Ltd” and our Hongkong branch “FENGQINGWANZHONG BEE INDUSTRY LIMITED”. For other payment methods please check with our financial staff: lucku@benefitbee.com

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Do you accept order which below the MOQ?

Accepted, but the production cost and handling cost will caused the price higher. In that case, we still suggest you to purchase the products from our distributor in your country. If it is for your own use, you can also order from our store in Amazon or Aliexpress:

Amazon store:https://www.amazon.com/stores/benefitbeebeeindustry/page/D64D6B2A-75F8-446A-8395-31280BFC8582?ref_=ast_bln

Aliexpress store:https://benefitbee.aliexpress.com/store/1797076

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Where does your factory located, can we visit it?

Yes, you are welcomed to visit our factory. Our hardware and plastic factories are located in Zhongshan, Guangdong Province, and our beehive factory is located in Huangshan City, Anhui Province, a famous tourist city in China. Our showroom are located in Shenzhen, Guangdong Province, Chinese Special Economic Zone.

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Do you have price superiority for the products which are not manufactured by your factory?

Benefitbee has a complete supply chain of more than 400 suppliers, perennial purchased beekeeping tools for more than 140 countries. Our enormous purchased quantity ensure the price superiority and the suppliers’ highly attention.

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About new products development and mold cost?

We have our own design team, what you need to do is tell us your requirements, then we could offer you the design drawing and rendergraph for free. At the same time, we could assist you to develop the mold and start the production, save the development cost and control the product price with our rich experience. As to the mold cost, we will decide who shall responsible for this cost according to the product quantity you need in the order. If you responsible for the mold cost,

we keep it strictly confidential and only manufacture it for you.

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How will you deal with the patent infringement?

We perennial build the mold and produce new products for our foreign clients, it is difficult for us to check whether the product has a patent before development. However, as a long-time victim of patent infringement, Benefitbee know the importance of protecting intellectual property rights. Therefore, please kindly inform us if you find that our product design has infringed your patent, we will immediately stop the infringement and dispose the mold and inventory.

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Can you offer free sample?

We could provide samples under 100 US dollars for free, but you will need to pay the freight.

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About complaints and suggestions?

If you have any complaints and suggestions regarding Benefitbee service, welcome to contact our director: elvis@benefitbee.com

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